- Information Silos
- Sales Inefficiencies
- Low Conversion Ratios
- Disconnected Dealer Communication
- Lack of Customer-Centric Design
- Legacy Systems with Minimal Intelligence
Driving the Growth of Auto Industry
The auto industry has an anticipated growth of $48 billion in the coming years, leading to a massive need for platforms that can accelerate OEMs and dealer performance.
Why Automotive Cloud?
MoreThe auto industry has an anticipated growth of $48 billion in the coming years, leading to a massive need for platforms that can accelerate OEMs and dealer performance.
Why Automotive Cloud?
The only platform that provides a holistic view of the automotive customer by uniting vehicle, retail, and financial data across the ecosystem a trust-first, ecosystem approach that caters specifically to automotive customer, partner, and employee needs. Designed to drive customer-centricity by supporting the end-to-end customer journey, from consideration to ownership and beyond.
An optimal CX cloud includes:
- Customer Experience
- Connected Vehicles
- Sustainability Focus
- Subscription Revenue
- New Selling Models
- Electric Vehicles
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Overcoming Industry Challenges
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Revolutionizing Your Automotive Cloud Experience
- GenAI with Einstein chatbot
- Virtual dealership with immersive experience (metaverse capability)
- Auto cloud dealer performance management
- Content administrator with owner portal
- Complete customer and Vehicle 360
Enhancing Automotive CX Cloud Experience with Unique Features
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Accelerating Business Success with Holistic Benefits
Tech Mahindra is the launch partner for Salesforce’s solution—the “Auto Cloud”— which is a significant milestone in the automotive business and industry cloud solution era. As OEMs and dealers embark on their CRM/CX transformation or migration journey, Auto Cloud with its industry standard data model will provide a wide range of out-of-the-box features that will help accelerate implementations and drive business outcomes through improved adoption and productivity.
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