TechM is engaged with top global telcos on their IT transformation journeys, partnering to drive digital transformation at scale from advisory to implementation. Our approach hinges on new tech innovations as enablers for growth, modernization, and uplift of IT for agility and accelerates the retirement of legacy footprint. Our solutions holistically address IT transformations, ensuring the introduction of new tech, modernizing operating models, and driving change through new-age software engineering tools and practices. We help tailor solutions that keep our customers nimble and flexible and catalyze innovation at speed and scale.
Leverage New Tech
CSPs have observed an onslaught of disruptive innovations at scale and have been challenged by a deluge of OTT players and changing business models while also facing a waning RoI, especially in the B2C segment. Technology transformation has been imperative to remain relevant, and much focus is directed toward digitizing customer touchpoints and CX solutions.
MoreCSPs have observed an onslaught of disruptive innovations at scale and have been challenged by a deluge of OTT players and changing business models while also facing a waning RoI, especially in the B2C segment. Technology transformation has been imperative to remain relevant, and much focus is directed toward digitizing customer touchpoints and CX solutions.
While the CSPs continue to focus on tech transformation, many are saddled with inflexible monolithic IT, creating severe impediments to agility and time-to-market considerations. Further, the blurring boundaries of IT and network require enhancing legacy tech and imbuing the ability to harness the latest network capabilities.
This requires CSPs to leverage new tech as an enabler for growth, addressing the market's needs and focusing on generating new revenue streams. Today's challenge for the CSPs centers around future-fit digital transformation programs with a leaner architecture while ensuring TCO optimization.
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Solution
Addressing IT Transformations Holistically
Solution Highlights
Solution Benefits
Elevated Digital Preparedness
Enhanced digital quotient and future readiness
Forward-Looking Technology
Future fit IT
Efficient Cost-Benefit Optimization
Optimized TCO and ROI improvements
Swift Market Launch
Agility and scale, reduced time to market
Optimized Digital Experience
Enhanced CX, EX for holistic digital operating model KPIs
Related Solutions
Communications Platform as a Service (CPaaS)
Enables omnichannel engagement with the customers.
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