Insurance | Tech Mahindra

Revolutionizing the Insurance Industry

Insurers and reinsurers are experiencing a rapid shift in their business models, led by tech-driven changes:

The advent of enhanced integrated customer experience

Rise of ecosystems, platforms, and embedded insurance

Digitized operating models for agility, nimbleness and scale

Functional decomposition of insurance value chain

Through Our Lens

Insurers prioritize business future-proofing through bold moves and focus on product simplification, digitization, risk engineering, and faster time-to-market. We empower insurers with expertise, accelerators, and methodologies to transform and build advanced capabilities, enabling agility, innovative products, personalized customer engagement, and digital platform advantages.

Insurance Industry Mastery

Over 25 years of expertise in the insurance industry

Global Insurance Consultants

Over 4000 insurance consultants across 55 delivery centers globally

Insurance Transformation Expertise

Proven track record in Insurance digital transformation

Domain Driven Partnerships

Insurance-centered ecosystem spanning the complete value chain

Custom Process Solutions

Tailor-made solutions for complex processes across the value chain

Swift Design Lab

Rapid prototyping lab and design studio

What We Offer

Cloud and Infrastructure Transformation

Using proprietary frameworks and solution accelerators, we work with clients to fast-track migration and large-scale transformation to cloud platforms.

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Digital Engineering for Insurtechs and Insurers (DEFII)

Through DEFII we empower insurers and insurtechs for agile innovation, delivering comprehensive product engineering, rapid scaling, and deep expertise for the insurance sector.

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Underwriting Transformation

We optimize customer journey, risk assessment while implementing and integrating digital automated underwriting platform.

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Digital Distribution and CX Transformation

We transform insurance distribution and elevating to omnichannel customer experience through a digital platform.

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P&C Core Transformation with Guidewire

We offer a distinctive combination of management and technology consulting services, providing a single point of access for delivering solutions to our insurance clients.

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Personal Cyber Insurance

Focusing on digital cyber personal insurance, we provide AI-driven tangible cyber protection, response and remediation through Surance

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Data Engineering, Analytics and AI/ML

Our solution uses advanced data analytics and AI/ML to deliver deep insights for business growth, innovation, and operational excellence.

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Next Gen Managed Services

Our managed services solution modernizes traditional managed services through digital quality assurance, intelligent automation through RPA and in-house IPs.

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Security and Risk Management

We provide advisory and implementation in GRC/data security, cloud and app security, IAM, advanced threat management

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Digital Workplace Transformation

To transform workplaces, we offer cloud-first and mobile-first experience design as well as digital support to achieve smart and secured digital experience.

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Tenzing Ltd.

Tenzing Ltd augments Tech Mahindra's digital capabilities, enabling us to offer end-to-end transformation services to our clients. This bolsters our management and technology consultancy offering business strategy, insurance core system transformation, program management, and target operating model design across industries and public sector organizations.

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CTC

Com Tec Co IT Ltd is an international digital services provider that underlines Tech Mahindra’s focus on digital growth. We help leading Global 500 organizations in the insurance and reinsurance industry envision and realize some of their most important and challenging digital transformation initiatives. We leverage next generation technologies to deliver disruptive solutions that further enable digital transformation and meet evolving and dynamic industry needs.

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Leading the Way

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Analyst Insights

Everest Group Life and Annuity Insurance IT Services Peak Matrix® Assessment 2024

guidewire testing automation solution

Case Study

Improving Speed-to-Market with Testing Automation for a P&C Insurer in ANZ region

Everest Group's Guidewire Services PEAK Matrix® Assessment 2024

Report

Everest Group's Guidewire Services PEAK Matrix® Assessment 2024

Transformation of Pension Administration for a Leading Australian Superannuation Organization

Case study

Transformation of Pension Administration for a Leading Australian Superannuation Organization

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White Paper

Maximizing the Value of Data in Insurance

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White Paper

A Perspective on Guidewire ClaimCenter Data Migration

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Case Study

Implementing Full-suite Guidewire Cloud for AIOI Nissay Dowa Insurance

Growing

Case Study

Growing SMB Lines for a US-based P&C Insurer By Digitalizing the Policy Issuance Journey

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Case Study

Enabling App Development, Upgrade, and Integration for a Leading US Based Crop Insurer

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Case Study

Enabling Data Warehouse Development, Data Migration, and Data Modernization for A leading P&C Insurance Company

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Case Study

Scaling Surplus Insurance Business and ProfitabilityThrough Pega Implementation for a US-Based P&C Insurance Group

The case study talks about the client facing challenges in controlling pricing and relying heavily on its agent network. By implementing Pega, they optimized surplus insurance operations, leading to improved profitability and streamlined processes.

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Case Study

ServiceNow Secops Vulnerability Response Module Implementation and Remediation Management

The case study covers the integration of ServiceNow SecOps, Qualys, and CMDB for a comprehensive Vulnerability Management Program, enhancing tracking, prioritization, and remediation, resulting in a 50% reduction in mitigation time

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Case Study

Digital Transformation for One of the World’s Leading Life Insurance Companies

Driving digital transformation initiatives to modernize and optimize insurance operations, leading to improved efficiency and customer satisfaction.

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Case Study

PAS Rollout for a Major Insurance Carrier in USA

Rolling out a comprehensive policy administration system to enhance operational efficiency and policy management capabilities.

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Case Study

Managed Services for Entire Infrastructure of an UK Insurer

Tech Mahindra provided end-to-end managed services for the entire IT infrastructure of a UK insurer, ensuring seamless operations and enhanced service quality.

Enhancing Fraud Detection Capabilities with Advanced Analytics for a Leading U.S. P&C Insurer

Case Study

Enhancing Fraud Detection Capabilities with Advanced Analytics for a Leading U.S. P&C Insurer

Thought Leadership

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Views

Automation Opportunities in Life Insurance Illustrations

Leveraging Technology to facilitate a seamless consumer buying experience.

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Digitalizing Submission intake for Commercial Insurance Underwriting

Increasing Submissions Process Efficiency Through OCR and Automation.

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Geospatial Intelligence: Revolutionizing Property Insurance Industry

Geospatial imagery and computer vision is set to transform the way property insurance underwriting will be managed in future.

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Insurance Industry's Digital Transformation

Navigating through the Fog while balancing Innovation and Tradition.

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Empowering Life Insurance Agents with Digital Tools

Digitally empowering agents for seamless sales and monetizing business opportunities.

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Leadership Perspectives: ESG in Insurance featuring Rohit Puranik, SVP and Head, Insurance Americas

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The Rise of Embedded Insurance - A game changer for the Insurance Industry

What's in it for insurers and how can they start the embedded insurance journey.

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Ushering in a New Era of Generative AI in Insurance

Explore insights into how to operationalize GenAI to reap its benefits.

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Defining the NXT for Insurance Underwriting: Automated Submission Prioritization

A cognitive solution that effectively prioritizes and assigns the submission to the right underwriter with no human intervention.

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General Insurance Claims Transformation in ANZ, Driven by the NXT Era of Cloud Specialization

Describes the transformation of general insurance claims processes in ANZ through cloud specialization, improving speed and efficiency.

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Maximizing Business Value Post Guidewire Implementation

This blog discusses how a companies can leverage Guidewire's software to enhance operational efficiency, customer satisfaction, and overall business value.

Maximizing Business Value Post Guidewire Implementation – Part 2

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Maximizing Business Value Post Guidewire Implementation – Part 2

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