Salesforce

Business Process Consulting and Application Roadmap
Combining our expertise in Salesforce solutions and deep industry insights, our team can enable organizations to collaboratively envision and unlock value by defining approaches, strategies, and highly effective business processes in a changing business landscape.

Engagements Delivered Through Technology and Domain Best Practices
When working with global distributed teams, it’s important to establish centralized management and governance of global processes, facilitate reusability of components, leverage accelerators and frameworks to obtain the best results from the Salesforce product and solution ecosystem. Our architects and consultants can help your team set up a Salesforce Center of Excellence to enable adoption of leading practices and sustainable innovation to continuously drive business outcomes

SF Prime for Phased Rollout and Speed to Market
Leveraging our proven hybrid-agile framework, SF-Prime, we deliver robust and highly scalable solutions for organizations to be future-ready. Innovation is key in all our transformations and is well-driven by our center-of-excellence, ensuring adherence to Salesforce governance and best practices for a robust and highly scalable solution that meets the needs of your organization’s aspirations. We bring best-of-breed business and technical consultants, architects, and developers to seamlessly deliver the planned Salesforce solution and collaboratively accelerate adoption.

Established and Proven Frameworks for BAU 
For transition to support, we are well equipped with predefined methodologies, set of tools, templates, processes, and a tailored service catalog to optimize and ensure a hassle-free BAU. We thrive in bringing efficiency and automation to drive operational maturity and to significantly reduce OpEx enabling the organizations to focus on value driven transformation projects.

Health Check and Audit of the Salesforce Environment 
With constant configuration changes and customization over a period of time, the Salesforce platform may accumulate technical debts causing security, scalability, and robustness issues. To address these concerns, our CoE experts conduct audits and health checks on the instance, providing a solution plan to fix or mitigate all identified debts.

Salesforce Support as a Service
For continuous improvements, our new and improved Service Support Model for Salesforce, Support as a service, driven by Automation & Intelligence is designed to deliver productivity gains and operational excellence, enabling organizations to focus and invest on business growth levers. Support as a service covers administration, issue resolution, enhancements, and deployment management with DevOps and automation for stable, efficient, and predictive delivery.