Utilities.NxT: Green Energy Retail Pricing | Tech Mahindra

Revolutionizing Businesses with Green Retail Pricing Solutions

Tech Mahindra offers an intuitive solution on Salesforce Energy and Utilities Industry Cloud, allowing utility customers to purchase various hedge product options depending on their consumption pattern.More

Tech Mahindra offers an intuitive solution on Salesforce Energy and Utilities Industry Cloud, allowing utility customers to purchase various hedge product options depending on their consumption pattern. This fully integrated solution delivers data model set up handling commercial and industrial business consumers as well as direct consumers, their real-time usage characteristics, customized costing and pricing, and end-to-end quote and contract management.

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Personalization in Energy & Utilities: Transforming Customer Acquisition & Retention that Ensure Competitive Edge

Navigating Business Challenges

  • Complexity of creating and changing products in the existing system
  • Multiple systems to manage catalog, quote, and contract processes 
  • Inefficiency in configuring multiple products, terms, and quotes 
  • Difficulty in identifying active UANs under a contract due to lifecycle changes 
  • Difficulty in maintaining document templates
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Powerful Features Enhancing Efficiency

  • Integrated, configurable, and modular product catalog using Salesforce/Vlocity/Utility cloud Guided LWC (Lightning Web Components) based UI for multi quote configurations
  • Ability to create subgroups within an opportunity for better cost arbitrage for the customer
  • Integrated custom as well as standard costing and pricing, with regional considerations (ISO, state, and customer class)
  • Automated vetting and quote guard rails for sales efficiency
  • Quote sheet with rich content (multi quotes, usage and cost charts, market analysis)
  • Templated contract documents with embedded tokens and validations
  • Integration with certifying for e-signature
  • Easy to use guided journeys for contract lifecycle changes (addendums)
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Driving Success with Impact

  • Accurate and scalable solution for managing pre-configured as well as discreet quotes
  • Faster time to market as Utility solution in a box for C&I and direct customer handling
  • Modular, configurable, and templated documents for contract management
  • Guided navigations for sales users efficiency
  • Easy modifications for new product lines and market segments

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