- Incomplete visibility into patient's profiles
- Communication with patients is reactive or limited to call centers
- Lacking a complete digital experience for patients seeking ways to connect with their healthcare provider
Empowering Patients with Better Connect and Care
Tech Mahindra's patient connect enables healthcare providers to enhance the patient experience by engaging them on their preferred channel, proactively communicating before, during, and after receiving care.
Navigating Business Challenges
Transforming Care with Our Patient Connect Solutions
Empowering Connectivity for Better Patient Care
- Planning and executing digital campaigns to find, attract, engage, and refer patients
- Automating engagement journeys via multiple channels – email, text, push message, social, and advertising
- Triggering journeys based on events or executing automated journeys
- Integrating with CRM systems or automating file imports from an FTP location
- Applying health assessment surveys to capture patient data for personalized care plans
- Launching automated multi-step email campaigns with dynamic content based on patient priorities
Enhancing Healthcare Experiences
- Engagement with patients on their preferred channel
- Communications based on events or execution of automated journeys
- Personalized content based on patient needs and preferences
- Integration with CRM systems
- Proactive patient engagement for lower cost of care and better outcomes
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