- Information Silos
- Sales Inefficiencies
- Low Conversion Ratios
- Disconnected Dealer Communication
- Lack of Customer-Centric Design
- Legacy Systems with Minimal Intelligence
Driving the Growth of Auto Industry
The auto industry has an anticipated growth of $48 billion in the coming years, leading to a massive need for platforms that can accelerate OEMs and dealer performance.
Why Automotive Cloud?
MoreThe auto industry has an anticipated growth of $48 billion in the coming years, leading to a massive need for platforms that can accelerate OEMs and dealer performance.
Why Automotive Cloud?
The only platform that provides a holistic view of the automotive customer by uniting vehicle, retail, and financial data across the ecosystem a trust-first, ecosystem approach that caters specifically to automotive customer, partner, and employee needs. Designed to drive customer-centricity by supporting the end-to-end customer journey, from consideration to ownership and beyond.
An optimal CX cloud includes:
- Customer Experience
- Connected Vehicles
- Sustainability Focus
- Subscription Revenue
- New Selling Models
- Electric Vehicles
Overcoming Industry Challenges
Revolutionizing Your Automotive Cloud Experience
- GenAI with Einstein chatbot
- Virtual dealership with immersive experience (metaverse capability)
- Auto cloud dealer performance management
- Content administrator with owner portal
- Complete customer and Vehicle 360
Enhancing Automotive CX Cloud Experience with Unique Features
Accelerating Business Success with Holistic Benefits
Tech Mahindra is the launch partner for Salesforce’s solution—the “Auto Cloud”— which is a significant milestone in the automotive business and industry cloud solution era. As OEMs and dealers embark on their CRM/CX transformation or migration journey, Auto Cloud with its industry standard data model will provide a wide range of out-of-the-box features that will help accelerate implementations and drive business outcomes through improved adoption and productivity.
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