Navigating Our Customer's Journeys
Enterprises today, are facing an onslaught of challenges compelling them to adopt a proactive approach to continue to the meet the rising demands of their customers. The need for digitalization and automation is on the rise and only those who evolve will stay in the race. Navixus™, TechM BPS’ business unit, offers a 360° digital transformation suite enabling businesses to innovate, automate and accelerate their customer journeys like never before.
MoreEnterprises today, are facing an onslaught of challenges compelling them to adopt a proactive approach to continue to the meet the rising demands of their customers. The need for digitalization and automation is on the rise and only those who evolve will stay in the race. Navixus™, TechM BPS’ business unit, offers a 360° digital transformation suite enabling businesses to innovate, automate and accelerate their customer journeys like never before.
- Reinventing CX and overall operations by solving complex customer engagement, business, and technology challenges.
- Proven track record in achieving clients’ desired outcomes by leveraging our extensive functional and technical skills.
- We recommend and deploy the platforms that are best suited to meet client-specific short-term and long-term needs.
- Thousands of successful projects which instil confidence in clients who turn to us for innovative outcomes.
Navixus™ Centers of Excellence (CoE)
Our Offerings
Navixus aims to help clients navigate through their customer journeys with a holistic 4D approach (Define, Design, Develop and Deploy). This comprehensive end-to-end solution suite is personalized to meet an enterprise’s customer facing and back-office requirements.
Leading the Way
Case Study
TechM Navixus™ Leads CCaaS transformation for US-based Health Insurance Provider
