Mfgops.ai | Tech Mahindra

How will AI benefit manufacturing?

Manufacturing is one of the prime beneficiaries of digital investments, capturing nearly $8 trillion in growth while innovating customer experiences, driving new efficiencies, and vastly improving asset utilization.

Embedded Intelligence is the Future

Operating Model Transformation

AI enables self-healing automation in factories, supply chains, and other processes through:

  • Automation and AI-enabled/robotic process optimization
  • Higher levels of autonomy and automated decision-making

Generate New Revenue Streams Through New Business Models

  • Autonomous driving and ADAS features
  • Personalized offers based on unique ID
  • Next-generation navigation and maintenance scheduling
  • Advanced fleet management for shared vehicle

Data-Enabled Services for New Customer Experiences and Smarter Sales

  • Enhanced flight experience
  • Enhanced service with better First Time Right scores through AI-enabled service knowledge management
  • Virtual assistants answer customer queries.
  • Navigating assistants to support search and sales on e-commerce sites.
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Digital technologies such as AI, IoT, and Blockchain are ushering in a new age of manufacturing, but they are often deployed in silos, which under-utilizes their individual capacities and creates more manual oversight. That is why our investments in new manufacturing solutions focus on the convergence of these technologies.

Tech Mahindra has invested in top IoT platform providers to deliver a new generation of solutions engineered to help manufacturers scale production while continually automating their processes. We’ve made investments in AI lifecycle management with platforms such as GAiA.

Together, we are ready to leverage the convergence of these technologies to create a smarter and more efficient set of processes throughout the manufacturing value chain.

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Tech Mahindra’s AI can help retailers make sense of their massive customer data sets, enabling them to shift and adapt their strategies. AI in retail ensures uniform footfall and forecasting analytics across locations, reduced efficiency leakages, as well as freed up man-hours.

Re-Inventing Retail With AI

Tech Mahindra’s AI-first approach helps retailers understand new consumer trends faster, with accurate forecasting analytics that reduces manual time spent analyzing data. Our AI solutions for retail customers have been able to reduce turnaround time by up to 70% and TCO up to 40%.

Industry Gap

  • Relying only on time-intensive and expensive manual content creation causes delays in product launches and web updates.
  • Different stores globally have manual/thermal-based footfall counting systems, giving scattered data without any details about their demographic.
  • Markets are becoming increasingly volatile, with brand loyalty being driven by convenience rather than price, and the highly unstructured retailer-level data and inventory issues are affecting their supply chain.

AI Services

  • Automated content generation, accurate AI product tagging and customisable workflow management in an end-to-end modular platform.
  • Improved forecast accuracy and inventory positioning in real-time.
  • Voice-based experiential analytics.
  • AI-based customer behavioral analytics and segmentation.
  • Dynamic video ad creation and delivery.
  • AI-based security monitoring and COVID-19 related social distancing, mask detection and hygiene compliance detection and alerting system.

Solutions

Digital Business Operations

Retailers cannot solely rely on time-intensive content creation due to quick-changing consumer trends and increasing digitalization. Our automated solution generates unique content from product attributes, streamlines workflow, and automatically tags images, saving retailers the time to focus on what customers value most.

 

Benefits

  • Reduces turnaround time by up to 80%; TCO by up to 70%.
  • Capable of generating over 1000 tags in about 4 hours and over 1000 pieces of product content in real-time.
  • Provides AI-based image tagging and content generation solutions for products and expedites the process and improves workflow