Artificial Intelligence | Tech Mahindra

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AI is all-pervasive. Infused into every aspect of any business, it can transform the business model and the processes that define it, the applications that deliver it, and the infrastructure that supports it.

Our Services

Sustain

We help your organization realize the benefits of AI with the right ecosystem and sustain your framework for ethical and reliable models along with a robust AI governance model.

  • Digital Workforce Monitoring
  • AI and Bot Governance
  • DevOps – CD2 Model
  • Bot Command Center

Discover

Tech Mahindra’s design thinking-led approach and frameworks help identify AI opportunities lurking in your organization. Our experts identify the right AI strategy and roadmap for your organization.

  • Strategy and Roadmap
  • Discovery 
  • Process Mining and Task Mining
  • AI Maturity Assessment
  • COE Setup
  • Enterprise IA and AI Architecture evaluation
  • Platform/Technology Evaluation
  • Evangelize AI Pair Programming

Experiment

Our principle of ‘fail fast to learn faster’ is enabled by an ecosystem of experimentation. Our AI Labs for innovative opportunities enable us, along with partners or clients, to co-innovate.

  • Gen AI Experiment as a Service (XaaS)
  • AI Labs 
  • Sandbox Setup
  • PoT and Fast Experiment
  • Partner/Client Co-Innovation

AI Solutions, Offerings and Platforms

agentX

A GenAI-powered solutions suite to drive intelligent automation and enhance efficiency for enterprises globally, enabling them to achieve enhanced productivity, scalability, and user experience.

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AI Maturity Assessment

The framework can help organizations assess and define AI strategy and dimensions for enterprise AI adoption responsibly.

Generative AI Studio

A virtual generative AI experimentation space to help enterprises bootstrap generative AI, comprising 10+ model families and 50+ prebuilt use cases across text, document, data, code, video, and audio.

Generative AI Performance Monitoring

A platform to monitor generative AI applications for business and performance KPIs.

Email amplifAIer

A generative AI-powered email classifier and generator for all the email needs of a contact center.

Ops amplifAIer

AI-based solution for IT support engineers to amplify IT operations.

Industries We Serve

Communications, Media and Entertainment

We can help the industry reduce manual effort and operational costs significantly (30-50%) while providing scalability to handle peaks in volume. Reduction in human interventions also enables better compliance.

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BFSI

With pervasive AI, we are helping banking and financial organizations cater to the evolving needs of consumers in the new digital economy as well as get ready for the future.

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Manufacturing

Our AI-based solutions have helped manufacturers detect defects in large structures (e.g., airplanes), resulting in a 40-70% reduction in manual inspection efforts.

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Healthcare and LifeScience

With augmented intelligence in healthcare, our solutions are able to effectively analyse patient data and suggest preventive techniques for enhanced patient outcomes.

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Retail

We provide an end-to-end modular platform focusing on operations that customers value most, with automation of processes and functions being our key differentiator in the industry.

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Travel, Transportation, and Logistics

We help TTL industries to run better, change faster and grow greater in this connected world by providing a connected experience.

Oil and Gas

With our AI-first approach, we can help manage disruption in the hydrocarbon value chain and enable organizations to transition to innovative operating models.

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Energy and Utilities

We provide customers with intuitive ways to make informed decisions on electric, water, and gas usage with natural language processing techniques in customer communication with virtual agents.

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Leading the Way

AI-Driven Customer Support Transformation for a Leading Engineered Surfaces Company

Case study

Ensuring Workflow Efficiency using GenAI: Reducing 250 Person-Hours/Month

Thought Leadership

Leadership’s Commitment

An enterprise needs to transform business processes, with Al being key ammunition for transformation. Al needs to move from being just individual use case to being all-pervasive across value chains, thus enabling businesses to amplify outcomes.
Kunal Purohit, President – Next Gen Service

Get In Touch

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