The client, a leading wireless services provider, was looking for a System Integrator (SI) vendor to manage the development and maintenance of wireless network operations automation on the AWS cloud. The primary goals were cost reduction by enabling the right shoring model and skill mix, along with ensuring delivery excellence through a track record in program management and adherence to AWS Well-Architected principles. The provider also required in-depth knowledge of the 5G network transport domain and extensive AWS cloud infrastructure experience, as AWS was already the cloud partner.
Overview
As businesses strive to improve efficiency and scalability, leveraging cloud technologies becomes critical to optimizing network operations. This case study highlights a leading United States-based wireless services provider with a strong legacy of innovation in telecommunications. The company is a major player in wireless connectivity, entertainment services, and network engineering solutions.More
As businesses strive to improve efficiency and scalability, leveraging cloud technologies becomes critical to optimizing network operations. This case study highlights a leading United States-based wireless services provider with a strong legacy of innovation in telecommunications. The company is a major player in wireless connectivity, entertainment services, and network engineering solutions. Tech Mahindra collaborated with this leading provider to develop and maintain wireless network operations automation using Software Defined Networking Controller (SDNC) tools on AWS. The solution was aligned with the AWS Well-Architected Framework, focusing on operational excellence, security, reliability, performance efficiency, and cost optimization.
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Client Background and Challenge
Business and Community Impact
Tech Mahindra's transformation of the operating model delivered significant benefits by adhering to industry best practices and aligning with AWS Well architected pillars:
- Cost Reduction
- Ownership Transition
- Operational Stability
- Long-Term Strategy
- Enhanced Support
- Scalability
- Community Impact
- Industry Leadership
- Future-Readiness
This transformation optimized the client's operations, set the stage for future growth, and improved customer service delivery