The client is a leading Canadian telecommunications company providing a wide range of services, including wireless, internet, landline, and enterprise and business solutions. However, their aging mainframe applications were becoming increasingly costly and difficult to maintain, impeding the ability to compete effectively in the evolving telecommunications market.
Overview
A major Canadian telecommunications company aimed to modernize its aging mainframe applications to reduce costs, improve agility, and enhance scalability and performance. Tech Mahindra, powered by IBM, partnered with the company to implement a phased modernization strategy, resulting in a 15% decrease in infrastructure costs, improved uptime, and a faster time to market for new services.
Client Background & Challenges
Key Challenges
- High maintenance costs: Legacy systems were expensive to sustain
- Limited agility: Struggled to adapt to market needs
- Scalability issues: Performance bottlenecks during peak loads
- Service disruptions: Downtime impacted customer satisfaction