TechM NavixusTM Delivers Quality CX Transformation for a Media and Entertainment Company
Case Study

Overview

The pharmaceutical industry depends on data-driven collaboration across multiple business units. However, it is prone to inconsistent data governance and inefficiencies in data access. The client, a global pharmaceutical organization operating in 150+ countries, faced these issues across its R&D, consumer health, vaccines, and pharma supply chain (PSC) divisions.More

The pharmaceutical industry depends on data-driven collaboration across multiple business units. However, it is prone to inconsistent data governance and inefficiencies in data access. The client, a global pharmaceutical organization operating in 150+ countries, faced these issues across its R&D, consumer health, vaccines, and pharma supply chain (PSC) divisions. Tech Mahindra partnered with the client to implement a harmonized Data Mesh architecture on the cloud, enabling efficient data sharing and governance.

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Business Challenge

The organization faced significant challenges, including:

  • Extensive geographical data distribution
  • Lack of clear differentiation
  • Absence of a standard technology stack
  • No common data governance model
  • Delay in execution of business use cases
  • Duplicate data and redundant views

Our Approach and Solution

Modernized and Scaled Data Infrastructure

Transformed the client's data ecosystem by migrating to Azure, modernizing 10,000 data pipelines, and migrating 600 TB of data for improved performance and scalability.

Established Unified and Governed Data Foundation

Created a unified data foundation based on a Harmonized Data Mesh framework to support enterprise-wide data consumption, enhance collaboration, and streamline data product development.

Enhanced Data Quality and Compliance

Implemented centralized data governance and quality measures, including 600 DQ rules and scorecards, and 1,000+ compliance checks, ensuring accurate, consistent, and reliable reporting.