Scale at Speed™
Building India’s own large language model
The customer – a multinational automobile manufacturer headquartered in Japan with a presence in more than 100 countries – has embraced sustainability and electrification and aims to achieve carbon neutrality across its operations and product lifecycle by 2050.
A multinational automobile manufacturer headquartered in Japan with a presence in more than 100 countries was looking for a solution to address the challenges aftersales parts division witnessed:
Our solution was a Generative AI/NLP-powered custom aftersales chatbot on the AWS platform.
The serverless GenAI capability of AWS Bedrock is combined with the LLM, Claude Anthropic.
Improved employee productivity for aftersales managers by about 10%
