Revolutionizing Customer Insights
Sayint is a conversational analytics solution that enables companies to make sense of the enormous repositories of customer interaction data across channels. It gives key stakeholders a 360° understanding by helping them serve customers and make decisions based on objectively-scored data.
Features and Benefits
We specialize in banking and financial services, including retail and corporate banking, credit cards, insurance, securities, and investment sectors.
What We Do
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Compliance as a Service (CaaS)
Sayint’s CaaS helps call centers comply with industry regulations and ensures that internal processes are followed.
Sayint offers a range of services, including:
- Recording and storage of call center data.
- Confirming agent adherence to business processes.
- PII and PCI information masking and redaction from stored audio calls and transcripts.
- Identification of vulnerable customers on calls to flag any forced sales.
Industry Use Cases
Why Sayint?
- Complete visibility to audit 100% of customer interactions.
- Domain-specific chatbots for increased accuracy.
- Dynamic report updates for real-time insights and timely action.
- Compliance with industry standards such as HIPAA, PCI, FedRAMP, CJIS, and GDPR.
Get In Touch
Need more information?
We will take approximately 3-5 working days to respond to your enquiry.