Our retail business process outsourcing (BPO) services transform contact center operations. We’re proud to have benefited over 100 million customers worldwide through our range of solutions.
Delivering Next-Gen Retail Solutions
Tech Mahindra is a global leader with over 22 years of experience. We have transformed business processes for 15 of the top 25 retail, e-commerce, and consumer goods (RCG) clients, leveraging domain expertise, advanced analytics, AI (including GenAI), and cognitive automation.
MoreTech Mahindra is a global leader with over 22 years of experience. We have transformed business processes for 15 of the top 25 retail, e-commerce, and consumer goods (RCG) clients, leveraging domain expertise, advanced analytics, AI (including GenAI), and cognitive automation.
We manage 5+ million SKUs, serve 100+ million consumers, and handle 500+ million transactions annually through 50+ delivery centers across six continents
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Our Services
Tech Mahindra offers transformation services in client processes and operations through consulting, analytics, AI, and automation. Our services include:
Leading the Way
Case Study
35% Effort Saved through Digital Content Automation for A Global Consumer Healthcare
Case Study
TechM Cut Operational Costs by 50% with AI-powered Data Analytics for Consumer Healthcare
Case Study
Achieved 12K+ Reduction in Tickets for Global Ecom Firm Through Process Initiatives
Thought Leadership
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