Business Process Services

Tech Mahindra creates solutions for communication service providers (CSPs), telecom equipment manufacturers (TEMs), and independent software vendors (ISVs). We are the chosen transformation partner for several leading wirelines, wireless, and broadband operators worldwide.

Tech Mahindra enables healthcare providers and life science companies to evolve with changing regulations and growing demand for digitizing IT and operations. With our strategic and technological advantages, we can help leading organizations improve healthcare outcomes for patients worldwide.

Tech Mahindra enables banking and financial services companies to innovate their retail banking, lending and leasing, cards and payments, asset and wealth management, investment banks, and stock exchanges. Our solutions help clients offer better products, services, and superior customer experiences. 

Tech Mahindra’s solutions enable insurance companies to take proactive, technology-led steps to improve customer experiences while encouraging profitability. Our solutions give insurers the means to optimize premiums, process and identify fraud claims, and predict retention.

We help leading energy and utility providers adopt analytical practices, find solutions to speed up nuisance resolutions in grids and help companies improve their market stay and performance.

As an organization, we’re specially equipped to partner with world-class manufacturers based on our deep expertise in mechanical and engineering, sales and service processes, and hands-on factory floor operations.

Our expertise in business process services for the retail sector has translated into overwhelming success for some of the biggest brands. We’re equipped with transformational BPS technology that delivers next-generation platform solutions and automation for companies operating on a global scale.

We provide state-of-the-art customer experiences with TTH BPO services. This includes multiple sectors, such as workforce management, multilingual omnichannel travel CX services (front and back-office), hospitality BPO services, and knowledge management.

We help our hi-tech clients navigate digital obstacles. With over two decades of experience, our dedicated team can assist in all sectors, including data and analytics, cloud platforms, computer-aided process engineering (CAPE), and more.

We go beyond conventional consulting. We create evolutionary roadmaps for businesses worldwide, leading from legacy processes to transformative solutions.

We develop advanced on-premise and cloud solutions, enabling your business to capitalize on ongoing digital transformations within their respective industries. With this, we give each customer a future-ready path forward. 

Our business process services are at the forefront of commercial evolution, leveraging tech-led solutions, innovative IPs, platforms, Generative AI and strategic partnerships for a digital-first suite of offerings.

Tech Mahindra's integrated BPaaS solution empowers your team with software powered by intelligent, AI-driven analytics and automation technologies. Outsourcing these manual processes with our BPaaS solution will enhance your day-to-day operations while reducing unnecessary costs on mundane tasks.