How Multi-Cloud is Reshaping the Future of Tech: A Business Leader’s Perspective

I’ve been in the tech industry for decades and witnessed several seismic shifts in how organizations operate. One of the most profound changes in recent years has been the move towards multi-cloud infrastructures. Multi-cloud is no longer part of a conversation; it is the conversation! By 2028, Gartner predicts that cloud computing will be integral to maintaining business competitiveness, with global spending projected to exceed $1 trillion by 2027. So what changed?
Not too long ago, cloud computing was seen as a one-size-fits-all solution. Companies would sign up for a single cloud provider to centralize their IT infrastructure to minimize costs and build agility. However, over time, it became clear that relying on a single provider created dependencies that limited flexibility, raised risks, and failed to address the growing demand for specialized, secure, and diverse solutions. Moreover, distributing workloads across multiple cloud providers is crucial for resilience, further driving the adoption of multi-cloud strategies. Gartner’s prediction confirms this strategic need. 90% of organizations will adopt a hybrid cloud approach through 2027, highlighting the widespread recognition that a single-cloud strategy is too restrictive for today’s dynamic business environment.
Although skepticism around multi-cloud is common, when approached strategically, it offers enhanced resilience, better performance, and greater innovation through a unified infrastructure that taps into each provider's strengths.
The Benefits of Multi-Cloud: Not Just About Redundancy
At its core, multi-cloud is about more than just reducing risk by avoiding vendor lock-in. The benefits extend to almost every area of the business:
- Flexibility and Choice: In a multi-cloud setup, organizations can select the services that best meet their specific needs from the appropriate cloud provider. This flexibility allows organizations to optimize performance, cost, and capabilities.
- Resilience and Continuity: Multi-cloud environments offer organizations a safety net that single-cloud environments cannot. If one provider experiences downtime or outages, they can easily switch to another without disrupting operations.
- Optimized Performance: Not all cloud providers are the same, and different platforms perform better for various workloads. Organizations can ensure desired outcomes by distributing workloads across multiple clouds, whether running a high-traffic website, processing data or transactions at scale, or hosting mission-critical applications.
- Enhanced Security: Distributing data and workloads across multiple clouds creates more robust defense mechanisms and ensures compliance with regional regulations.
The Challenges: Complexity and Control
Of course, a multi-cloud strategy has challenges. Complex management is one key hurdle, as it requires robust tools for governance and orchestration across different platforms. Ensuring security is another concern, as a multi-cloud approach expands the attack surface and demands enhanced security measures. Additionally, providing interoperability between multiple cloud environments can often be challenging. Strong leadership, clear standards, and a dedicated team focused on governance, security, and integration are key to achieving success in a multi-cloud strategy.
Achieving Outcomes with Multi-Cloud
The key to using multi-cloud architectures successfully lies in aligning them with your strategic objectives.
- Align Your Cloud Strategy with Business Needs: Identify your business's unique needs. For instance, if your organization needs high availability, a multi-cloud setup can help ensure uptime by distributing workloads. Elasticity, latency, and throughput are prioritized considerations for high-volume data transactions. If innovation is your focus, select cloud providers that offer cutting-edge technologies like AI, data analytics, or IoT.
- Invest in the Right Tools: Implement cloud management platforms and monitoring tools that provide visibility across all your environments. A good cloud management platform helps streamline deployment, track usage, and enforce security protocols. In our experience, integrating automated workflows and governance checks was a game-changer.
- Create a Cross-Functional Team: The complexity of managing a multi-cloud environment requires a team that spans IT, security, operations, and business. Cross-functional collaboration ensures that every aspect of the cloud environment is aligned with the organization’s goals and that the system is continuously optimized.
- Build a Culture of Agility and Learning: Foster a culture that embraces agility and continuous learning. Train teams on emerging technologies and cloud provider updates to ensure continuity without interruptions.
Key Steps in Driving Successful Multi-cloud Adoption
To successfully lead multi-cloud adoption, leaders need a clear strategy that aligns with their organization’s goals. Here’s a focused approach:
- Start Small, Scale Gradually: Don’t rush into a full-scale multi-cloud environment. Begin with a pilot project, assess the outcomes, and scale gradually. This will allow you to fine-tune your strategy and build internal expertise before fully committing.
- Focus on Data Security and Governance: Ensure you have a transparent governance model and enforce strict security protocols. Multi-cloud environments can quickly become fragmented, so standardized processes and policies are vital.
- Collaborate with Your Cloud Providers: Work closely with your cloud vendors to ensure you’re maximizing the value of their services. Many providers offer enterprise support and consulting services to help optimize your setup.
- Measure and Optimize: Continuously monitor performance, costs, and resource allocation. Use analytics to gain insights into workload performance and adjust accordingly.
Tech Mahindra’s Role in This Paradigm Shift
Tech Mahindra assists businesses in navigating the complexities of multi-cloud environments through a comprehensive approach encompassing assessment, migration, and ongoing management. Our approach begins with thoroughly analyzing existing infrastructure and business requirements, leading to a tailored cloud roadmap covering important aspects like compliance, security, and performance. We leverage methodologies and validated reference architectures, including the HYBRID BLAZETECH platform powered by Intel, to facilitate the migration of workloads to the optimal cloud environment, be it public, private, or a hybrid combination, emphasizing efficient resource allocation.
Once migrated, Tech Mahindra delivers managed services focused on automation, optimization, and security across diverse cloud platforms. Our managed services include dynamic workload management, multi-hypervisor support, and comprehensive multi-cloud governance, reducing operational costs and ensuring consistent performance. This offering helps businesses streamline processes, optimize cloud resource utilization, and implement robust security protocols, enabling them to achieve the agility and scalability promised by multi-cloud strategies while effectively managing complexity and cost.
Future Outlook
The journey to a multi-cloud environment may seem daunting, but the rewards are undeniable. Organizations can thrive in this new cloud-powered world with the right strategy, mindset, and tools, driving sustainable success for years. Ultimately, it’s not just about technology; it’s about using technology to enable your business to achieve its highest potential. And that’s something every leader should be striving for.
References
- (2023, November 29). Gartner says cloud will become a business necessity by 2028. Gartner
- (2024, November 19). Gartner forecasts worldwide public cloud end-user spending to total $723 billion in 2025. Gartner.
- Tech Mahindra. (2023). Hybrid Cloud Solutions with BlazeTech.
- Tech Mahindra. (n.d.). Data Center Services. Tech Mahindra.

Saket Singh, Global Head of Cloud and Infrastructure Services at Tech Mahindra, enjoys 26+ years in the IT industry and overall 30+ years of experience in the industry. Saket looks after the IT operations of 300+ customers with a net value of over 700 million USD annually. Saket has target verification in most of the critical deal hunts as well as delivery execution globally.More
Saket Singh, Global Head of Cloud and Infrastructure Services at Tech Mahindra, enjoys 26+ years in the IT industry and overall 30+ years of experience in the industry. Saket looks after the IT operations of 300+ customers with a net value of over 700 million USD annually. Saket has target verification in most of the critical deal hunts as well as delivery execution globally. Saket’s experience in both the applications and cloud & infrastructure services ensures successful results in large-scale engagements.
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