Tech Mahindra Enables Seamless Transitions to Cloud-Native Solutions with AWS
Case Study

Overview

A leading non-profit organization in the UK telecom sector sought to enhance consumer choice and simplify broadband and voice service switching. However, their legacy infrastructure struggled with scalability, security, and onboarding communication providers (CPs). Tech Mahindra partnered with the organization to develop a cloud-native messaging platform, enabling seamless broadband and voice service switching across the UK telecom sector

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Client Background & Challenges

The client, a key player in the UK’s telecom industry, facilitates service switching for residential broadband and voice consumers. They required a secure, scalable platform to efficiently onboard and manage 3,000+ CPs. This solution was expected to:

  • Required customer support & transaction management
  • Stability in infrastructure
  • Complex planning and execution of AWS deployment architecture

Our Approach

Solution

Storage solutions include RDS multi-AZ clusters for databases, EFS for EKS for persistent storage of worker nodes, MySQL RDS for the Blue Marble application, and S3 for log storage, ensuring high availability and resilience.

Backup

Backup and disaster recovery (DR) are managed through AWS Backup service for EC2, EFS, and RDS, while Velero handles EKS backups

Security

Security is ensured through FortiGate firewalls, ingress and egress VPCs, and an AWS Gateway Load Balancer for firewall services.