Microsoft Business Applications Consulting, Implementation, and Managed Services

Overview

At Tech Mahindra, we help businesses adapt, innovate, and thrive in the digital age by enabling them to implement, upgrade, or migrate to intelligent customer engagement and ERP solutions. We empower customers to manage essential business functions like sales, marketing, customer service, field service, finance, supply chain, and more – leveraging our Microsoft Dynamics 365 and Microsoft Power Platform expertise.More

At Tech Mahindra, we help businesses adapt, innovate, and thrive in the digital age by enabling them to implement, upgrade, or migrate to intelligent customer engagement and ERP solutions. We empower customers to manage essential business functions like sales, marketing, customer service, field service, finance, supply chain, and more – leveraging our Microsoft Dynamics 365 and Microsoft Power Platform expertise. With a robust framework that encompasses Microsoft Power Apps and Microsoft Dynamics consulting services, implementation, and managed services, we deliver tailored solutions that drive sustainable growth for clients worldwide.

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Our Value Proposition

Proven Track Record of Success

We excel in delivering transformational projects, from roadmapping to implementation across large-scale projects, complex integrations, multiple geography rollouts across industries, and multiple vendor environments.

Strategic Microsoft Partnership

Our 360⁰ partnership with Microsoft provides us with access to Microsoft’s product engineering architects for support, visibility into the product roadmap, and joint solution development.

Flexible engagement models

The different engagement models should be listed as fixed bid, time and material, target-based models, and staff augmentation.

Delivery Excellence with “Hybrid Agile Methodology”

Our delivery approach combines the best of agile methodologies with flexibility, allowing us to adapt swiftly to evolving requirements while maintaining rigorous project controls ensuring on-time, high-quality results.

Our Microsoft Business Applications Center of Excellence

  • Dynamics 365 and Power Platform Consulting and Delivery Oversight
  • Continuous Evaluation of New Product Features
  • Knowledge Management of Product Stack
  • ISV Product Partnerships
  • Training and Certifications
  • Microsoft Engagement
  • Expertise and Best Practices:
    The CoE centralizes specialized knowledge, best practices, and lessons from our previous experiences, ensuring customers benefit from the most up-to-date expertise and optimized solutions. 
  • Agility at Its Core:
    The CoE enables quick, adaptive responses to evolving business needs by leveraging deep expertise. 
  • Innovation and Continuous Improvements:
    The CoE drives innovation by continuously integrating new features and technologies, keeping customers at the forefront of digital transformation for enhanced competitiveness and efficiency.
  • Consistency and Scalability:
    By establishing standardized process methodologies, the CoE ensures solutions are consistently delivered at scale.

Our Offerings

Microsoft Dynamics 365 Comprehensive Management Suite

A connected field service framework built on Dynamics 365, integrating IoT and GIS platforms for utilities, oil & gas, manufacturing, and other verticals. The framework offers an Uber-like user experience with value-added components from Tech Mahindra.

Vehicle Recall

The solution is a comprehensive approach to digitize and streamline the end-to-end Safety & Recall Management system for automotive companies by capturing safety alerts from various data sources, processing them for issue detection, and seamlessly integrating with customer care functions.

Telco 360

A telecom-specific solution offering verticalized process templates, customer journeys, and a data model for B2B and B2C segments. It covers sales, service, order management, marketing, and field service, integrating Tech Mahindra’s Blue Marble Ecommerce and complying with TMF/eTOM standards.

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Our Strong Microsoft Partnership

Tech Mahindra is a Microsoft GSI partner, Azure Expert MSP, Fast Track partner, networking MSP partner, and Microsoft’s Joint GTM partner of choice for CFS and Telco. We offer seven specializations:

  • Kubernetes on Microsoft Azure
  • Linux and Open-Source Database Migration to Microsoft Azure
  • Microsoft Windows Virtual Desktop
  • Migration to Windows SQL
  • Modernization of Web App to Azure
  • Cloud Security
  • Network Services on Azure

Market Recognitions

2023 Partner of the Year Award- Microsoft Singapore & Asia Pacific Region

2023 Partner of the Year Award- Microsoft Singapore & Asia Pacific Region

Microsoft’s Cloud Solution Partner for 2022-23 in ASEAN

Microsoft’s Cloud Solution Partner for 2022-23 in ASEAN

Intelligent Cloud Partner of the Year – 2022

Intelligent Cloud Partner of the Year – 2022

Explore More

Strategy and Consulting Services

Application Services

Cloud and Infrastructure Services

Engineering Services

Network Services

Data Analytics

Artificial Intelligence

Business Process Services

Customer Experience and Design

Sustainability as a Service

Get In Touch

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