Our innovative approach to store re-imagination and experiential retailing is reshaping the in-store shopping experience. We specialize in efficient space planning and focus on phygital experiences, like cashier-less checkouts, electronic shelf labels, and checkout on customer devices. Leveraging futuristic technologies like the Internet of Things(IoT), Radio Frequency Identification(RFID), Cloud Point of Sale(POS), and Computer Vision, we create immersive experiences that contribute to enhanced customer loyalty
Join Tech Mahindra at NRF 2025: Retail's Big Show
Overview
The retail industry is transforming at a rapid pace. It’s more crucial than ever for us to stay ahead of the curve, embracing the latest trends and technologies to create exciting new opportunities for how our customers interact, choose, buy, and live.
At Tech Mahindra, we have turned these possibilities into reality through our innovative take on Creative Engineering. We blend cutting-edge technologies in design, platforms, digital solutions, automation, and AI with deep retail expertise. Our approach, Creative Engineering for Better Living, builds new opportunities for you to amplify consumer engagement and power immersive experiences.
Join us at NRF Big Show 2025, the National Retail Federation’s annual event that brings together more than 1,000 exhibitors and 19,000 retail professionals representing over 5,000 brands. From January 12 to 14, this premier event will feature 175+ interactive sessions on customer experience, innovations, the future of the retail world, new technologies, personalization, data and analytics, supply chain operation, and more.
Looking to revolutionize your retail business? Our experts will guide you to that next big thing.
Creative Engineering for Better Living
Transforming Everyday Experiences for Our Customers
Connected Commerce
- Purchase anywhere, Return anywhere
- Enhanced product availability
- Hyper-personalized offers and promotions
- C-SAT and Loyalty
Human Centered Brand Experiences
- Imagine: Brand Experience, Customer Experience, Physical Design, Service Design, Human Centered Design, Innovation
- Build: Behavioral Experience, Book of Record, Data Science & Experience
- Run: Information Tech, Business Process Operations, Post-production Services
Optimized Retail Operations
- Transforming customer engagement
- Boosting sales through targeted customer retention strategies
- Improving service responsiveness
Our Focus Areas
Stores of the Future
Digital Transformation – Creative, Content, and Commerce
We focus on building omnichannel customer experiences to drive improvements across every aspect of digital transformation. From UI/UX to conversions and customer engagement, we help boost your brand’s profitability with lasting results.
Platform Modernization
We help modernize and customize legacy app portfolios, facilitating seamless integration with emerging technologies. This helps us unlock next-gen user experiences, empowering a new generation of contributors to drive business growth.
Sustainable and Digital Supply Chain
We reshape supply chains to be more eco-friendly and efficient with minimal disruptions to business operations. Through smart waste management and capacity optimization, our solutions reduce environmental impact, streamline processes, and drive cost efficiency.
AI-powered Retail
Redefining retail through the transformative power of Generative AI(GenAI), we deliver personalized, engaging, and unforgettable customer experiences. Our offerings include AI-powered digital sales, product innovation, hyper-personalized videos at scale for cart abandonment, conversational AI, retail service desk, AI-driven marketing, and forecasting.
Agenda
07:45 AM - 07:30 PM EST
Meet The Team At NRF
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