Supply Chain Management | Tech Mahindra

Overview

TechM’s supply chain management (SCM) services help optimizing supply chains across multiple industries through a combination of our expertise, experience, services framework & various new age digital solution. This enables a 360-degree view of the entire supply chain to ensure that there is complete alignment between suppliers and customers.More

TechM’s supply chain management (SCM) services help optimizing supply chains across multiple industries through a combination of our expertise, experience, services framework & various new age digital solution. This enables a 360-degree view of the entire supply chain to ensure that there is complete alignment between suppliers and customers. We provide managed & consulting services and digital technology solutions to help increase visibility, responsiveness and efficiency across the supply chain. Our proprietary solutions enable customers to achieve strategic, tactical and operational business goals. We constantly innovate with value-added technologies such as digital twin, predictive and prescriptive analytics, GenAI, process mining, LCNC workflow, orchestration and collaboration to provide faster business value.

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Our Offerings

Planning and Risk Management

Our planning services are powered by AI that offers strategic, tactical, and operational models with faster decision-making capabilities, leading to an agile and resilient supply chain automation.

Business Impact:

  • 25%+ Better Forecast Accuracy 
  • 95%+ Fill Rates Achievement 
  • 95%+ Order Fulfillment Rate

Sourcing and Procurement

Our sourcing and procurement services are powered by LCNC technology that enables streamlined sourcing and procurement processes, minimizes cost, and provides better quality and service from suppliers.

Business Impact:

  • 60%+ Catalog Penetration
  • 90%+ Supplier Compliance
  • 40%+ Improved Efficiency

Order Management & fulfillment Services

Our order management services consist of end to services stating from order entry to fulfillment including transportation and logistics support are powered by automation technologies that help organizations deliver on time cost effectively, while keeping their end customers happy.

Business Impact:

  • Low Touch Order Entry Process with Almost 100% Automation 
  • 95%+ Order Fulfillment Rate 
  • 10%+ Freight Cost Reduction Through Efficient Sourcing and Freight Audit Process 

After Market Services

Our after-market services play a critical role in ensuring that the customer’s business problems have been resolved while simultaneously maintaining their product performance throughout its lifecycle.

Business Impact:

  • 6%+ Improved Warranty Recovery
  • 90%+ On-Time Claims Processing 
  • 7%+ SLA Enhancement 

Solutions Highlights

Planning Models

Predictive, optimization and heuristics planning models are useful for enhancing forecasting accuracy, optimizing supply and production, streamlining multimodal transportation, and improving inventory allocation.

IBP Suite

The IBP suite is a persona-specific demand, supply, production, logistics control, finance review dashboards and collaboration platform that consists of a single-view organization wide business plan.

Digital Twin

Digital Twin provides real time visibility and alerts for a more holistic view which is useful for facilitating faster decision-making processes.

Control Tower

Control Tower provides predictive demand-supply gap identification, risk scenario simulation, prescriptive mitigation actions, collaboration and resiliency scores.

Source to Procure

It renders solutions to execute and automate process cycle time, spend, and inventory metrics, supplier performance, catalogue penetration and more.

Order Management & Logistics Solutions

It is useful in automating warehouse and transport processes (including order management and aftermarket) to improve metrics and SLAs.

Thought Leadership

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The Power of Supply Chain Analytics: Empowering Businesses to Become Resilient, Agile, and Sustainable

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The Power of Integrated Business Planning: Understanding the Why, What, and How

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