Navixus™ Analytics CoE | Tech Mahindra

Overview

A global centre of excellence offering end-to-end, uniquely tailored innovative solutions focused on problem solving, value addition, and result driven outcomes. Leveraging cutting edge techniques like on-demand AI, GenAI, conversational AI, embedded analytics as a service, and highly skilled domain experts, we help organizations stay ahead of the curve and drive success.

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Uniquely Tailored Innovative Solutions

Move from reactive to a proactive and predictive way of working with advanced analytics capabilities delivering cutting edge AI/ML solutions.

  • Big Data Management
  • Advanced Analytics
  • Digital Dashboards

Our Solutions

Inefficient data management and data breaches cost organizations in millions each year. There is a need to address the below data challenges with latest technology trends. Through our Navixus Global Analytics CoE, we leverage cloud technologies and GenAI with our team of experts to identify opportunities to offer secure real time big data processing and analysis, turning data into an enterprise’s biggest asset.

Data Challenges

  • Data quality and integration
  • Data security and privacy
  • Efficient data modelling and democratization
  • Delivering data in real time
  • Data handling expertise, infra, and technology

Data-driven Results

  • Increased revenue via growth in sales up to 6-8%
  • Improved efficiency by reducing operational costs up to 50%
  • Improved agility up to 33% with faster decision making
  • Enhanced CX experience up to 10-20% in customer lifetime value

Navixus Analytics CoE brings in next-gen artificial intelligence and machine learning (AI/ML) capabilities for transforming businesses across diverse sectors, enhancing engagement, personalization, and efficiency.

Solution Highlights

Powered by ML, AI and NLP | Scalable frameworks | GenAI based outputs | Plug and play models | Near real time information

Cutting Across Verticals

Healthcare | Banking | Telecom | Media and entertainment | Utilities | Retail | Manufacturing | Insurance

Improving Efficiency

Sales and marketing | Supply chain | Finance and accounting | Customer services | Operations

Bringing an AI-enabled robust reporting system that presents crucial business insights on the fly with key focus on optimizing various business metrics.

Optimizing Business Metrics

  • Data visualization
  • Real-time monitoring
  • Accessibility and collaboration
  • Customization and interactivity

AI-based Reporting Framework

  • Multilevel and multi-dimensional views
  • Single reporting
  • Zero latency
  • Works on structured and unstructured data
  • Reduced human error 
  • Tool agnostic
  • Conversational interface

Dashboard Capabilities

  • Immersive digital dashboards
  • Persona-based actionable insights
  • Real time IoT enabled dashboards
  • Flexible delivery – cloud or on-premise

Leading the Way

Case Study

TechM Navixus™ Leads Cloud transformation for a Large Online Brokerage Firm

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Brochure

Navixus™ - Navigating Our Customers’ Journeys

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Navixus™ Centers of Excellence (CoE)

Consulting

Understanding your current business process and creating an optimization map to reach the desired ‘to-be’ state with strategic consulting.

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Technology Enablement

Improve efficiency, optimize manpower utilization and cost of business, and enhance CX and employee engagement with automation.

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CX Technology

Best-in-class contact centre and engagement desktop solutions to deliver a hyper-personalized experience to your end customers.

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Operational Excellence

Leverage proven frameworks and enabling tools to empower your workforce and increase overall productivity.

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Managed Technology

Experience and expertise coupled with latest technologies helping with management, support, optimization, customer experience, and more.

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Banking & Financial Services

Manufacturing

Oil & Gas

Health & Life

Communication

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