Tech Mahindra Recognized as a Star Performer in Everest’s Healthcare Provider Digital Services PEAK Matrix® Assessment 2024

Tech Mahindra (NSE: TECHM), a leading global provider of technology consulting and digital solutions to enterprises across industries, announced that its Healthcare and Life Sciences vertical has been recognized as a Star Performer in Everest Group’s ‘Healthcare Provider Digital Services PEAK Matrix® Assessment 2024’ report. The recognition highlights Tech Mahindra’s commitment to developing innovative solutions that empower healthcare providers to meet evolving business challenges and enhance patient engagement.

Everest Group assessed 35 healthcare digital service providers based on their capabilities, market success, and strategic initiatives. Tech Mahindra was recognized for its strong healthcare-specific IP development in patient engagement and care management, along with significant investments in future technologies such as Generative AI and digital humans. Additionally, the organization’s cloud-based IP suite, TechMHealthNxt.AI, is noted as the world’s first enterprise-class virtual care platform. Tech Mahindra is the only IT company to achieve this prestigious recognition in the healthcare provider segment.

Lakshmanan Chidambaram, President and Head of Americas Leadership Council, Tech Mahindra Americas Head, Mahindra Group, said, “In a digital-first environment, we have seen the healthcare industry embracing emerging technologies, making them vital for provider reimbursements, enhanced patient engagement, and value-based care. To meet these evolving demands, Tech Mahindra has strengthened its AI capabilities, deepened industry partnerships, and invested in healthcare-focused innovations. Being recognized by Everest Group underscores our commitment to delivering digital solutions that enhance care management, optimize costs, and drive superior patient outcomes.”

Tech Mahindra has also been recognized as a Major Contender for its emphasis on cost-effectiveness and strong client responsiveness, helping to retain a loyal base of satisfied customers. Tech Mahindra is strategically driving growth in provider digital services by partnering with mid-sized and large buyers. The company focuses on outcome-based and risk-sharing models for greater cost flexibility and enhance capabilities in patient care management. Tech Mahindra’s unified patient engagement platforms, including TechMHealthNxt.AI and CareNXT are revolutionizing care management and patient experience.

Priya Sahni, Vice President, Everest Group, said, “Healthcare organizations are facing unprecedented challenges such as cost pressures and regulatory scrutiny, leading to the urgent need for digital transformation and value-based care. Tech Mahindra has positioned itself as a strong partner in enterprises’ digital transformation journey with its new intelligent digital core, integrating AI, cloud, analytics, and automation to enhance patient experience and operational efficiency. Its strategic investments in GenAI-powered solutions and digital health platforms demonstrate its commitment to enabling value-based and patient-centric care models. Additionally, Tech Mahindra's focus on innovation through Makers Lab and its deep expertise in healthcare technology reinforce its standing as a Star Performer and Major Contender in the Healthcare Provider Digital Services PEAK Matrix® Assessment 2024.”

Everest Group's PEAK Matrix® is a trusted and comprehensive evaluation of service providers, assessing their market impact, vision, and capabilities. The title of Star Performer highlights Tech Mahindra’s ongoing commitment to advancing digital transformation in healthcare, enabling enterprises to optimize operations, enhance patient care, and remain at the forefront of industry trends.

To access the complete research and to learn more about the methodology, please visit Everest Group PEAK Matrix® Reports.

About Everest Group

Everest Group is a leading global research firm helping business leaders make confident decisions. Everest Group's PEAK Matrix® assessments provide the analysis and insights enterprises need to make critical selection decisions about global services providers, locations, and products and solutions within various market segments. Likewise, providers of these services, products, and solutions, look to the PEAK Matrix® to gauge and calibrate their offerings against others in the industry or market. Find further details and in-depth content at www.everestgrp.com.

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Licensed extracts taken from Everest Group’s PEAK Matrix® Reports, may be used by licensed third parties for use in their own marketing and promotional activities and collateral. Selected extracts from Everest Group’s PEAK Matrix® reports do not necessarily provide the full context of our research and analysis. All research and analysis conducted by Everest Group’s analysts and included in Everest Group’s PEAK Matrix® reports is independent and no organization has paid a fee to be featured or to influence their ranking. To access the complete research and to learn more about our methodology, please visit Everest Group PEAK Matrix® Reports.