Tech Mahindra Dallas Salesforce Innovation Workshop 2025: Agentforce, Data Cloud & Beyond
Revolutionize Your Customer Service with AI & Data Cloud
Join us at an exclusive Salesforce Innovation Workshop focused on revolutionizing customer experience with Agentforce and Data Cloud on 15th April 2025 in Dallas, Texas!
This isn't just another webinar. This is an interactive, in-person workshop designed to empower you with the knowledge and tools to transform your customer interactions.
Here's What Awaits You
Keynote Presentation
Hear from industry experts on the latest trends in customer service and how Salesforce is leading the charge with Agentforce and Data Cloud.
Fireside Chat
Engage candidly with subject matter experts as they share their experiences and vision for the future of customer engagement.
Product Deep Dive
Explore the powerful features and functionalities of Agentforce and Data Cloud and learn how they can address your business challenges.
Live Demo
Witness Agentforce and Data Cloud in action, showcasing real-world use cases and demonstrating their impact on customer satisfaction and agent productivity.
Panel Discussion
Gain diverse perspectives from industry leaders and Salesforce experts on the challenges and opportunities in customer service.
Interactive Roundtable
Collaborate with peers and Salesforce specialists to discuss best practices and explore innovative solutions.
Hands-on Session
Get practical experience with Agentforce and Data Cloud through guided exercises and real-world scenarios.
Agenda
Opening Keynote: The Future of Customer Service with AI & Data
09:00 AM - 10:15 AM CET
Deep Dive: AgentForce – The Future of Intelligent Agent Experience
10:15 AM - 11:00 AM
Data Cloud in Action: Connecting, Enriching, and Activating Customer Data
11:30 AM - 12:30 PM
Customer Roundtable: AI, Data, and the Future of Workflows
12:30 PM - 1:00 PM
Innovation Lab: Hands-on with AgentForce & Data Cloud
02:15 PM - 03:15 PM
Salesforce Innovation Roadmap: What’s Next?
03:30 PM - 04:15 PM
Closing Remarks
04:15 PM - 05:30 PM
Event Details
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