Tech Mahindra at 2025 HIMSS Global Health Conference & Exhibition

Leverage an AI-assisted Clinical Service Desk that targets Caregiver resolutions and enhances Service Desk capabilities from Level 0 to Level 2 support, resulting in significant quality of service improvements for your Caregivers and cost reduction.

The HCI Team of Subject Matter Experts (SMEs) and our consultants-versed in the logistics challenges and outcomes of Epic and Cerner system activations and Go-Lives. Our staff has years of proven experience in healthcare organizations as end users, implementation experts, and support professionals.

We provide full-service Epic Clinical Applications support, leveraging best practices, expert resources, and a collaborative approach. Our focus includes implementation, upgrades, and managed services, ensuring seamless workflows, knowledge transfer, and optimized care delivery for our clients.

TechM HCI has 450+ global Cerner professionals and 90+ implementations. We provide a full suite of Cerner Millennium applications, serving major clients like Ascension Health and offering successful legacy support at Shriners Children’s Hospital.

We offer robust integration of healthcare systems, cutting-edge custom interface development, compliance expertise, and 24/7 managed support for reliable and high-performance data exchange.

We also augment your operations with Business intelligence and AI technologies to improve operational, clinical, and process efficiencies across healthcare enterprises, enabling faster, better, and more insightful decision-making and improved quality of care.