Seamless Integration of a Digital Brokerage Platform for a Multinational Investment Bank

Overview

A multinational investment bank acquired a digital brokerage platform to enhance its wealth management services. Tech Mahindra led the integration, ensuring seamless operations, advanced digital tools, and a superior client experience.

Leading the Way

Challenges

Key challenges included integrating diverse systems, addressing operational inefficiencies, transforming siloed data, and expanding platform features while maintaining performance and reliability.

Key Solution Features

  • Developed a Kafka pipeline for real-time data processing with reliable storage and fault tolerance.
  • Integrated diverse data sources, including databases, applications, web services, and cloud platforms.
  • Implemented features such as Digital Vault, Zelle P2P Integration, Asset Aggregation, Collaboration Tools, Digital Path to Advice, and Financial Advisor Assignments to enhance security, client interactions, portfolio management, and advisory processes.

Business and Community Impact

  • Migrated close to $1 trillion in assets seamlessly.
  • Transformed 55 billion data attributes into the bank’s system format.
  • Converted 850 million financial transactions to advanced processing systems.
  • Reduced transaction processing time by 50%.
  • Achieved high quality with less than 1% defect leakage in production.