Largest grocery retailer in the US
Background
Client is the largest grocery retailer & 3rd largest general retailer in the US with more than 2,700 grocery stores with multiple formats like hypermarkets, supermarkets, convenience stores, departmental stores and 137 jewelry stores. The current manual processes were time-consuming and prone to errors.More
Client is the largest grocery retailer & 3rd largest general retailer in the US with more than 2,700 grocery stores with multiple formats like hypermarkets, supermarkets, convenience stores, departmental stores and 137 jewelry stores. The current manual processes were time-consuming and prone to errors. Additionally, tracking point of sale (POS) data required significant manual effort with a lack of a comprehensive view on services based on service level agreement (SLA) and key performance indicator (KPI) adherence, and ticket trend reports was hindering business decision-making.
LessBusiness Objectives
The client wanted an automated way to preparation of accrual and reconciliation data sheets, track point of sale (POS) data in order to save manual efforts, time and hence achieve efficiency. They also wanted full visibility on their supply chain analytics and procurement along with 360-degree view of all of their services, ticket trends for enhanced business view.
Services & Solutions
Value Delivered
Accelerating Time-to-Market
40% Faster time to Market
Driving Business Growth
10%+ Revenue Upliftment
Touchless Transformation
50% Digitized and Zero Touch Services
Efficient Cloud Performance
100% Cloud Native/Cloud Ready
Customer Satisfaction
90% Customer Satisfaction