AftEAZE: Digital Aftermarket Platform

Intuitive dashboards for command center agents and fleet managers to manage vehicles, assets, dealers, customer profiles, and operations.

Useful insights from telematics data for on-time issue identification and proactive servicing.

Automation for appointment scheduling, smart field service, and service ticket resolution.

Immersive technologies-driven guided remote repair assistance and integrations to PLM and Service BOM systems.

A cutting-edge e-Commerce platform that facilitates B2B and B2C commerce for spare parts and accessories.

Remanufacturing, obsolescence, and end-of-life management to ensure a circular economy and enable ESG impact.

Automated warranty claims processing, pays the right amount, and eliminates claim variability.

Supporting OEMs, dealers, and suppliers with an end-to-end root cause analysis of the failures and bringing transparency in the claim recovery process.

Improving cross-sales and up-sales based on customer profiles, managing registrations and contact approvals. 

Automates and orchestrates the aftermarket lifecycle, creating an omnichannel experience through a unified digital hub.

Empowers business users to author, execute, and monitor aftermarket and warranty policies more efficiently.

Embedded for real-time intelligence, turning data into informative insights for smarter decision-making.

Wizard-based easy set-up supporting all types of platforms and protocols to integrate supporting applications and data sources.

By adopting a wrap-and-renew ideology, we introduce new features that integrate, orchestrate, and extend your existing application investments.

Utilizing technology investments around AR, blockchain, cloud services, integrated engineering solutions, and business process services for future-ready aftermarket systems.