Hi Tech | Tech Mahindra

Unlocking Scale at Speed for Hi Tech

We leverage digital to create solutions and scalable products for our Hi Tech clientele across the world. By leveraging our expertise in product engineering, scaling up new businesses, and driving customer centric experiences, we enable our clients to prosper in this digital era.

With more than 25 years of expertise, we skillfully navigate through the crevices of digital environment, inculcating the cutting edge- AI capabilities to provide impactful results.

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Industry Trends

As-a-Service Revolution

The industry is rapidly adopting subscription models over traditional models. These models generate recurring revenue streams and improve operational efficiency. This shift enhances customer experience through scalable, flexible, and cost-effective solutions on demand.

Hyper Personalization: Surge in Machine Generated Content

With end users' rapidly evolving demands for personalized content, companies must offer customized experiences that address their specific needs, from personalized recommendations to targeted marketing content. Advancements in AI can address this demand for hyper-personalization through machine-generated content.

GenAI, AI and ML Integration Everywhere

Hi-tech companies are leading the AI revolution by integrating advanced AI models into their products and services. These investments are revolutionizing content creation, improving operational efficiencies, and improving customer experiences.

Increasing Scrutiny on Privacy and Data Security

Industries face heightened scrutiny on privacy and data security, which forces hi-tech companies to enhance compliance with regulations, invest in robust cybersecurity measures, and adjust business models to prioritize user privacy. While these initiatives build consumer trust in the organizations, they pose significant operational changes.

Convergence of HW, SW, and Services

The conjunction of hardware, software, and services enhances functionality, accelerates innovation, and improves operational efficiency for hi-tech companies. This integration creates comprehensive, user-friendly solutions, driving customer satisfaction and loyalty while enabling faster market entry and competitive advantage.

Intelligent Products and Process Automation

Intelligent products like AI-support bots and AR/VR systems are driving innovation and enhancing customer experiences. These smart devices streamline operations and optimize resource management, promoting growth and competitiveness. Process automation and virtualization further improve efficiency, scalability, and agility, allowing companies to reduce costs and quickly deploy new services.

Advanced Connectivity

Advanced connectivity, including 5G and Wi-Fi 6, is transforming hi-tech companies by enabling new use cases like IoT and smart cities, enhancing network performance with higher speeds and lower latency, and driving revenue growth through new service opportunities. This opportunity fosters innovation and expands market potential.

Our Services

Our expertise in product engineering enables us to design, develop, and scale strategic digital products/platforms that drive significant business breakthroughs. Our offerings include:

Silicon Engineering

Advanced semiconductor solutions tailored to industries’ requirements.

Advanced Hardware Development

Cutting-edge hardware components enhancing the performance of technological infrastructure.

Platform Engineering

Comprehensive platform solutions supporting lifecycle of digital products and services.

Product Experience Engineering

Product experiences through innovative design, user-centric development, and continuous feedback integration.

We facilitate the transition to modern, digital infrastructures by driving a transformative agenda and future-proofing your technology landscape. Our services include:

IT-as-a-Service

Flexible and scalable IT solutions as a service, helping you focus on core business objectives.

Cognitive IT

Artificial intelligence and machine learning to create intelligent IT systems to enhance operational efficiency.

IT Modernization

Legacy systems to modern, agile, and efficient IT ecosystems to support your business growth.

Cloud Migration Services

IT infrastructure to the cloud, ensuring minimal disruption and maximum benefit.

We prioritize delivering superior customer experiences and driving business growth through our comprehensive digital operations services, including:

Product & Platform Operations

Comprehensive end-to-end experience across product lifecycle, from strategy and discovery to coaching.

Cognitive Service Desk

Advanced support services enhancing user satisfaction and productivity.

Customer Experience Workflows

Workflows that optimize customer interactions and improve overall experience.

Data Services and Content Operations

Effectively managing data and content ensuring accuracy, consistency, and accessibility.

Who We Serve

Semicon

We provide comprehensive services including chip design, pre-silicon verification, physical design, post-silicon validation, embedded and platform software, foundry equipment engineering, board design and validation, derivative products, and market-ready solutions.

Software

We offer robust solutions focusing on product and platform consulting, development acceleration, legacy simplification, independent validation/verification, product operations and customer success, experience design services.

Hardware

We provide services such as board design and derivatives, board validation and verification, mechanical and experience design, compliance testing and quality engineering, interoperability and globalization, environment testing and sustainability, firmware, and application software.

Networking

We specialize in 5G device engineering and certification, O-RAN development, test, and integration, 5G core network development and test, OSS/BSS, product and platform development, customer success, and professional services.

Security

We offer a wide range of security solutions such as end point security, firewalls, cloud security, information, and data security.

Cloud

We provide platform development and support, DevSecOps/migration and validation, cloud security and risk compliance, cloud consulting and industry cloud, cloud marketplace development and Cloud FinOps.