Navigate to Nxt.Retail with Customer Lifetime Value
Details
01 September, 2021
07:00 AM - 08:00 AM IST
Customer is core of the business, and all activities revolves around customer. In today’s competitive world, where customer has plenty of options, on-boarding a customer and achieving loyalty is often a challenge. How can a Retail or CPG company retain a customer during the complete lifetime of his/her purchase, monetize the value and provide wow experience.
Event Details
Our Speakers
Scott Compton
Scott Compton, Senior Analyst, Forrester
Amit Bhatia
Global Head- Fashion, Lifestyle & Sports| CLTV SME, Tech Mahindra
Rahul Bhuman
VP & Head of Emerging Business, Tech Mahindra
Justin Stayrook
Principal Customer Experience, Born Gr.
When
Wednesday, 01 September 2021
Event Agenda
01
Opening Address
5 mins
02
Keynote address by Forrester
10 mins
03
Insights on Customer Lifetime Value by Tech Mahindra
10 mins
04
Fireside Chat
20 mins
05
Q&A
15 mins