Navigate to Nxt.Retail with Customer Lifetime Value | Tech Mahindra

Navigate to Nxt.Retail with Customer Lifetime Value

Customer is core of the business, and all activities revolves around customer. In today’s competitive world, where customer has plenty of options, on-boarding a customer and achieving loyalty is often a challenge. How can a Retail or CPG company retain a customer during the complete lifetime of his/her purchase, monetize the value and provide wow experience.

Event Details

Our Speakers

scott-compton
Scott Compton

Scott Compton, Senior Analyst, Forrester

amit-bhatia
Amit Bhatia

Global Head- Fashion, Lifestyle & Sports| CLTV SME, Tech Mahindra

rahul-bhuman
Rahul Bhuman

VP & Head of Emerging Business, Tech Mahindra

justin-stayrook
Justin Stayrook

Principal Customer Experience, Born Gr.

When

Wednesday, 01 September 2021
Event Agenda
01
Opening Address

5 mins
02
Keynote address by Forrester

10 mins
03
Insights on Customer Lifetime Value by Tech Mahindra

10 mins
04
Fireside Chat

20 mins
05
Q&A

15 mins