The case study talks about the client facing challenges in controlling pricing and relying heavily on its agent network. By implementing Pega, they optimized surplus insurance operations, leading to improved profitability and streamlined processes.
Insurance
Enabling insurers to become tech driven.
Revolutionizing the Insurance Industry
Insurers and reinsurers are experiencing a rapid shift in their business models, led by tech-driven changes:
The advent of enhanced integrated customer experience
Rise of ecosystems, platforms, and embedded insurance
Digitized operating models for agility, nimbleness and scale
Functional decomposition of insurance value chain
Through Our Lens
Insurers prioritize business future-proofing through bold moves and focus on product simplification, digitization, risk engineering, and faster time-to-market. We empower insurers with expertise, accelerators, and methodologies to transform and build advanced capabilities, enabling agility, innovative products, personalized customer engagement, and digital platform advantages.
Insurance Industry Mastery
Over 25 years of expertise in the insurance industry
Global Insurance Consultants
Over 4000 insurance consultants across 55 delivery centers globally
Insurance Transformation Expertise
Proven track record in Insurance digital transformation
Domain Driven Partnerships
Insurance-centered ecosystem spanning the complete value chain
Custom Process Solutions
Tailor-made solutions for complex processes across the value chain
Swift Design Lab
Rapid prototyping lab and design studio
What We Offer
Cloud and Infrastructure Transformation
Using proprietary frameworks and solution accelerators, we work with clients to fast-track migration and large-scale transformation to cloud platforms.
Digital Engineering for Insurtechs and Insurers (DEFII)
Through DEFII we empower insurers and insurtechs for agile innovation, delivering comprehensive product engineering, rapid scaling, and deep expertise for the insurance sector.
Underwriting Transformation
We optimize customer journey, risk assessment while implementing and integrating digital automated underwriting platform.
Digital Distribution and CX Transformation
We transform insurance distribution and elevating to omnichannel customer experience through a digital platform.
P&C Core Transformation with Guidewire
We offer a distinctive combination of management and technology consulting services, providing a single point of access for delivering solutions to our insurance clients.
Personal Cyber Insurance
Focusing on digital cyber personal insurance, we provide AI-driven tangible cyber protection, response and remediation through Surance
Data Engineering, Analytics and AI/ML
Our solution uses advanced data analytics and AI/ML to deliver deep insights for business growth, innovation, and operational excellence.
Next Gen Managed Services
Our managed services solution modernizes traditional managed services through digital quality assurance, intelligent automation through RPA and in-house IPs.
Security and Risk Management
We provide advisory and implementation in GRC/data security, cloud and app security, IAM, advanced threat management
Digital Workplace Transformation
To transform workplaces, we offer cloud-first and mobile-first experience design as well as digital support to achieve smart and secured digital experience.
Tenzing Ltd.
Tenzing Ltd augments Tech Mahindra's digital capabilities, enabling us to offer end-to-end transformation services to our clients. This bolsters our management and technology consultancy offering business strategy, insurance core system transformation, program management, and target operating model design across industries and public sector organizations.
CTC
Com Tec Co IT Ltd is an international digital services provider that underlines Tech Mahindra’s focus on digital growth. We help leading Global 500 organizations in the insurance and reinsurance industry envision and realize some of their most important and challenging digital transformation initiatives. We leverage next generation technologies to deliver disruptive solutions that further enable digital transformation and meet evolving and dynamic industry needs.
Leading the Way
Case study
Transformation of Pension Administration for a Leading Australian Superannuation Organization
Case Study
Growing SMB Lines for a US-based P&C Insurer By Digitalizing the Policy Issuance Journey
Case Study
Enabling App Development, Upgrade, and Integration for a Leading US Based Crop Insurer
Case Study
Enabling Data Warehouse Development, Data Migration, and Data Modernization for A leading P&C Insurance Company
Case Study
Scaling Surplus Insurance Business and ProfitabilityThrough Pega Implementation for a US-Based P&C Insurance Group
Case Study
ServiceNow Secops Vulnerability Response Module Implementation and Remediation Management
The case study covers the integration of ServiceNow SecOps, Qualys, and CMDB for a comprehensive Vulnerability Management Program, enhancing tracking, prioritization, and remediation, resulting in a 50% reduction in mitigation time
Case Study
Digital Transformation for One of the World’s Leading Life Insurance Companies
Driving digital transformation initiatives to modernize and optimize insurance operations, leading to improved efficiency and customer satisfaction.
Case Study
PAS Rollout for a Major Insurance Carrier in USA
Rolling out a comprehensive policy administration system to enhance operational efficiency and policy management capabilities.
Case Study
Managed Services for Entire Infrastructure of an UK Insurer
Tech Mahindra provided end-to-end managed services for the entire IT infrastructure of a UK insurer, ensuring seamless operations and enhanced service quality.
Case Study
Enhancing Fraud Detection Capabilities with Advanced Analytics for a Leading U.S. P&C Insurer
Thought Leadership
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Automation Opportunities in Life Insurance Illustrations
Leveraging Technology to facilitate a seamless consumer buying experience.
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Digitalizing Submission intake for Commercial Insurance Underwriting
Increasing Submissions Process Efficiency Through OCR and Automation.
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Geospatial Intelligence: Revolutionizing Property Insurance Industry
Geospatial imagery and computer vision is set to transform the way property insurance underwriting will be managed in future.
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Insurance Industry's Digital Transformation
Navigating through the Fog while balancing Innovation and Tradition.
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Empowering Life Insurance Agents with Digital Tools
Digitally empowering agents for seamless sales and monetizing business opportunities.
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Leadership Perspectives: ESG in Insurance featuring Rohit Puranik, SVP and Head, Insurance Americas
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The Rise of Embedded Insurance - A game changer for the Insurance Industry
What's in it for insurers and how can they start the embedded insurance journey.
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Ushering in a New Era of Generative AI in Insurance
Explore insights into how to operationalize GenAI to reap its benefits.
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Defining the NXT for Insurance Underwriting: Automated Submission Prioritization
A cognitive solution that effectively prioritizes and assigns the submission to the right underwriter with no human intervention.
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General Insurance Claims Transformation in ANZ, Driven by the NXT Era of Cloud Specialization
Describes the transformation of general insurance claims processes in ANZ through cloud specialization, improving speed and efficiency.
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Maximizing Business Value Post Guidewire Implementation
This blog discusses how a companies can leverage Guidewire's software to enhance operational efficiency, customer satisfaction, and overall business value.
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