Lending and Leasing

We help lending organizations achieve the dual goal of reducing the costs to serve and delivering digital experiences by creating value for clients through digital strategies, award-winning CX/UX design, process outsourcing, and operational transformation. Typical impacts we have delivered to a large Canadian bank across mortgages, small business, and retail loans include a 50% increase in digital transactions, a 20% improvement in look to book, and a 17% shift in revenue/channel mix.

Our consumer lending solutions are powered by UX/CX-led experience design transformation and straight-through processing, driven by business process management (BPM), and led by robotic process automation (RPA). Typical impacts we have delivered to consumer lending organizations include application processing time, TAT reduction of up to 85%, and faster time to market new products and features by up to 50%.

Mahindra Group’s Yabx is a fintech lending platform, enabling clients and partners to offer consumer loans – BNPL, overdraft, personal loans tailored to the needs of the new to credit segment, and merchant loans - cash advance and working capital loans. With 125M+ customers assessed through alternate scoring, 1.4M unique customers, 133M USD in annualized disbursal, and a 566% YOY growth, Yabx is a robust and proven product for digital lending.

Tech Mahindra provides business process as a service (BPaaS) in mortgages on proprietary platforms, offering E2E propositions from originations to account closure, complaints handling, and collections for loans and mortgages. TechM's Target Group manages assets of over £25B through its flexible platform-based servicing model. It collects £3B of direct debits yearly for private and public sector clients.

Tech Mahindra solutions in supply chain financing (SCF) and trade financing include digital onboarding, automated credit underwriting, transaction processing, enterprise integration, analytics for products such as vendor and dealer financing, dynamic discounting, and purchase order financing modules. Our solution for a large Indian bank has resulted in approximately 30 X growth in the number of vendors and dealers onboarded, with a corresponding increase in sanctioned limits over ten years.

Through proprietary frameworks and partner-led solutions, Tech Mahindra can enable banks to originate sustainability-linked loans, complementing existing lending systems. The solution allows for due diligence to determine a borrower's ESG maturity and validate materiality aspects through the capture of relevant KPIs and SPTs (sustainability performance targets), along with reporting solutions to generate impact reports on financing.

Target loan management software (LMS) offers an end-to-end servicing proposition from originations to account closure, complaints handling, and collections for unsecured and secured lending asset classes. Target LMS manages assets in excess of £25 billion, enabling its clients to automate complex critical processing, servicing, and administration of loans, investments, and insurance.

Mortgage Hub from Target Group is a “digital by design” white-label platform built with insights-driven CX. Mortgage Hub is revolutionizing mortgages for lenders, brokers, and customers by enabling applications to offer in 20 seconds and one-click remortgage powered by open banking. The solution reduces the lender's costs, increases broker throughput, and increases customer satisfaction and retention.

Mahindra Group’s Yabx is a nimble yet deeply rooted fintech lending solution, enabling clients and partners to offer retail and SMB loans tailored to the needs of the new-to-credit segment. With 125M+ customers assessed through alternate scoring, 1.4M unique customers, 133M USD in annualized disbursal, and a 566% YoY growth, Yabx is a strong and proven product for digital lending.

Through proprietary frameworks and partner solutions, Tech Mahindra enables banks to originate sustainability-linked loans, complementing their existing lending systems. Solution components include borrower ESG assessment, capture of relevant KPIs and SPTs (sustainability performance targets) for green/sustainable financing applications, and impact reporting.